Quality and responsibility

To us, Quality Management and responsible care are a big part of Chemical Excellence. Our thorough and meticulous way of operating is clearly visible when it comes to legal requirements, risk management, policies and documentation, provision of information, employee training, emergency response, ongoing improvements and community interaction. We make sure all quality is rock-solid, we aim for perfection.

ISO 9001:2015 Quality Management

AAKO is ISO 9001:2015 certified. In practice, our organisation works according to a quality management system that is based on continuous improvement. This means that we try a little harder every day. ISO 9001:2015 helps us to consistently provide products and services that meet applicable statutory and regulatory requirements. But first and foremost, it focuses on you, our client.

Through the effective application of our quality management system we aim to enhance customer satisfaction. How? By meeting your requirements and exceeding your expectations. Because it’s not only chemicals that require carefulness, we also care for our clients.

GMP+ Feed Safety System

AAKO is GMP+ B3 certified. GMP stands for ‘Good Manufacturing Practices’. GMP is a full-fledged certification scheme that integrates ISO quality management requirements, HACCP and other elements. GMP+-certified companies like AAKO practice a controlled Feed Safety System. The GMP+ Feed Certification scheme does not only impose requirements regarding animal feeds production facilities, but also for storage, transportation, personnel, procedures and documentation.

AAKO is authorised to enter GMP+ FSA-assured animal feeds into the GMP+ chain. We meet all the local and international statutory requirements in the animal feeds industry. We also meet the additional requirements from the GMP+ gatekeeper protocol. Therefore, we act as a gatekeeper in specific situations, assuring feed safety.

HACCP Food and Feed Hygiene

AAKO complies with all HACCP demands with regard to foods and animal feeds. HACCP (Hazard Analysis and Critical Control Points) is a tool to assess risks and establish control systems that focus on prevention rather than relying mainly on end-product testing. The HACCP system identifies specific hazards and takes measures to ensure the safety of food.

European food and feed hygiene regulations require a NVWA registration before you are allowed to conduct your own HACCP assessments. NVWA (Nederlandse Voedsel en Waren Autoriteit) is the Dutch Food and Consumer Product Safety Authority. AAKO’s NVWA-registration comprises trade in food and feed (feeds) and an accreditation for animal feeds (additives).

VHCP Safety First

AAKO is an active member of VHCP – the Dutch association of chemical distributors. VHCP safeguards the interests of Dutch companies engaged in trade and distribution of chemical products. VHCP was founded in 1946. Partnership has always been the key principle. We believe in improving human and environmental safety in a favourable business environment.

Together with other chemical industry associations, VHCP initiated ‘Safety First’. This action plan aims to improve the safety culture within companies that work with hazardous substances on a large scale. Safety First is about leadership, attitude and behaviour – to create a better world we need to put our hearts and minds to it and focus on continuous improvement.

Responsible Care®

The chemical distribution sector has a huge responsibility when it comes to safety. Not only within the companies, but throughout the chain. And not only with other distributors, but also with manufacturers. To ensure that organisations pro-actively fulfil their responsibilities, our industry association VHCP joined the Responsible Care-program. Responsible Care® is a worldwide initiative of the chemical sector aimed at continuous improvement of the performance in the field of safety, health and environmental sustainability.

As a member of VHCP, we endorse the Responsible Care principles. The Responsible Care system of checklists, performance indicators and verification procedures enables us to obtain relevant safety information and act upon it immediately. Every year, our Responsible Care efforts are subjected to a Third-Party Audit.

RSPO Sustainable Palm Oil

We all know that palm oil cultivation has a negative impact on the environment and communities in palm oil-producing regions. AAKO recognises and embraces the importance of sustainable palm oil. That’s why we joined RSPO (Roundtable on Sustainable Palm Oil). RSPO unites almost 4,000 stakeholders worldwide who represent all links along the palm oil supply chain. We have committed to source and/or use sustainable palm oil certified by the RSPO.

AAKO complies with a set of environmental and social criteria which are part of the global standards for sustainable palm oil, developed by RSPO. When these criteria are properly applied, they can help to minimize the negative impact. Let’s make sustainable palm oil the norm.

Want to know more about Quality and responsibility?

Annelies van der Veen
Regulatory Affairs Support